How to switch

Move your mail without losing any.

Four steps from your current provider to Lettio. We copy your mail across, your old mailbox stays untouched, and you switch over when you are ready.

  1. 1

    Request beta access

    Tell us your domain, how many mailboxes you have and where they live today. Lettio is in a closed beta; we answer every request within 2 working days and send an invitation link. You get a 14-day trial, no card needed.

  2. 2

    Add your domain and mailboxes

    In the panel you add your domain and create the mailboxes. Lettio shows the DNS records to publish and checks them for you. Nothing about your current mail changes yet.

  3. 3

    We copy your mail

    For each mailbox you enter the old provider's address and a password (or app password). Lettio copies the messages over. Your old mailbox stays untouched, the copy can run overnight, and you can close the panel meanwhile: you get an e-mail when it is done.

  4. 4

    Switch when you are ready

    When the copy has finished, you point your MX records at Lettio, at a time that suits you. After you go live, a final sync picks up any mail that arrived at the old mailbox in the meantime.

Request beta access

14-day trial, no card needed · migration included

Provider notes

Where you are moving from.

The panel recognises your current provider and prefills what it can. Any other IMAP provider works too: you enter the server yourself.

  • Seznam

    Connect with your normal address and password. The panel prefills the server (imap.seznam.cz) and guides you through it.

  • Gmail and Google Workspace

    Google requires an app password for the copy. The panel explains how to create one, and prefills imap.gmail.com.

  • WEDOS

    Self-serve. The panel prefills the WEDOS IMAP server and shows the steps for your account.

  • Forpsi

    Self-serve. The panel prefills imap.forpsi.com and shows the steps for your account.

  • Active24

    Self-serve. The panel prefills the Active24 IMAP server and shows the steps for your account.

  • Microsoft 365 and Outlook

    We do it for you

    Assisted. We do the migration for you, so you do not need to hand anything over in the panel. Tell us on the beta form that you are on Microsoft 365.

Questions about switching.

Will I have downtime?

Your old mailbox keeps working the whole time. Mail only starts arriving at Lettio when you switch your MX records, and you choose that moment. DNS changes spread over some minutes to hours, during which mail may land in either place; the final sync after go-live brings the stragglers across.

Can I lose mail?

The old mailbox is never changed or deleted by Lettio, so the original always remains. Mail that arrives at the old address between the first copy and the switch is picked up by the final sync after go-live.

How long does the copy take?

It depends on how much mail you have. Large mailboxes can take several hours, so it can run overnight. You can leave the page, and the panel e-mails you when the copy is done.

Do I need to be technical?

You need access to your domain's DNS settings to switch the MX records, and to the old mailbox's password. The panel walks you through both, and we are happy to help if you get stuck: hello@lettio.eu.

What does the migration cost?

Nothing extra. Migration is included in the price: from €2 per mailbox per month billed yearly, or €3 month-to-month, net of VAT.

See the pricing or how we protect your mail →

Closed beta

Be early to European AI email.

Lettio is in a closed beta. Tell us about your domain and we'll invite you in, with a 14-day trial that needs no card.

Request beta access